Flexible pricing designed for you.
Only pay for what you need.

In-app chat and email support is available on all plans. Our online Lighthouse training is also available for free, and we regularly run webinars - feature "deep dives" and "clinics".

Need more in-depth training? Our Solutions Partners are here to help. You can find out more about our partners here.

Yes. With Beacon's live chat you can get hold of a real human whenever you need one. No more submitting support tickets - just have a quick chat with one of our experts who can get you on track.

Our customer success team is targeted on getting back to you within 5 minutes of you reaching out to us and there's no extra cost for our award-winning customer service. This is available to all Beacon users on all plans.

You also have access to our comprehensive guide and tutorials program, Lighthouse.

No, there are no fees payable to Beacon to collect payments via a Beacon form. Our payment providers (Stripe, GoCardless, and PayPal) will charge you a fee to process your payments, but Beacon will not charge anything else. Gift Aid processing does not incur any fees, either.

We process all credit card payments securely using Stripe. If you're on an annual plan then we can invoice you annually. Paying annually comes with a 10% discount. You can find out more about paying for Beacon annually in our fair billing policy.

Yes, read-only users don't count towards your user limit on any plan. You can find out more about how read-only users work here.

Your Beacon plan is really flexible. You can switch between annual and monthly billing, upgrade your plan, add and remove elements, and change your contact limit at any time. You will be billed pro-rata for changes that you make to your plan. Learn more about how we handle this in our fair billing policy.