We're lovely humans on a daily mission to be the go-to CRM for the charity sector

We believe that charities should have access to the most modern, innovative, and easy-to-use technology available. That’s why we built our charity-focused CRM.

We’re proud to have helped thousands of charity professionals transform how they work. This page is all about us.

Our founders

Beacon was founded in 2017 by Chris and David after a decade working in technology startups. They saw a clear need in the charity sector for a fresh take on the humble CRM. Most charity database solutions were (and still are!) clunky, confusing, and lacking the support needed to get the most out of them.

Beacon was designed to offer the complete opposite of this.

Based in Shoreditch, London, and now working with a team of 30, Chris and David continue to push the envelope for forward-thinking charities, helping them to work smarter, faster, and make an even bigger impact.

Our values

We’re small enough to care but big enough to make a difference. Here’s what we stand for:

We’re always innovating

We work hard to make our CRM the best option for ambitious and impactful charities.

We put people first

From our in-house team, to our network of partners and, of course, our customers, people come first.

Making a difference drives us

We love seeing Beacon literally transform the way our customers work.

We enjoy a challenge

We're in this to help you change the world, so it's a good job we're up for a challenge!

We’re upbeat and genuine

We’re optimistic and always ready to help, proudly staffed by real people, never bots.

We listen and take action

We actively seek feedback from our customers so we can create an even better CRM for charities.

Our team

Meet the people behind the #1 rated charity CRM out there:

Chris Houghton

CEO

David Simpson

CTO

Alexa Tucker

Customer Development Manager

Lauren Galvani

Senior Customer Development Manager

Ben Cook

Director of Customer Success

Andrew Jones

Staff Engineer

Luke Marlowe

Events Manager

Joe Geary

Marketing Manager

Niamh O'Leary

Senior Customer Success Manager

Gareth Lemon

Senior Solutions Manager

Sam Corney

Staff Engineer

Cian Rath-Cullimore

Senior Customer Support Specialist

Lara Mulville

Customer Success Manager

Toyin Afolabi

Customer Success Manager

Kealan Heena

Software Engineer

Haydn Appleby

Senior Software Engineer

Charles Douglas-Osborn

Head of Product

Caroline Chalk

Customer Development Manager

Tom McHale

Customer Development Manager

Chris Dormer

Revenue Operations Manager

Matt Plunkett

Customer Support Specialist

Andrew Fogarty

Customer Support Specialist

Chidinma Ego-Osuala

Customer Support Specialist

Kayleigh Rattray

Customer Support Specialist

Samir Dewan

Junior Software Engineer

James Docherty

Software Engineer

Join our team

We’re always on the lookout for passionate people who want to help change the charity sector for the better. Here are our current roles:

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Press

Civil Society (Fundraising Magazine)

Data is a powerful tool. Key to filling in the blanks is an integrated CRM system.

The last 12 months have seen a number of developments in the world of charity CRM. Here’s a round up of some of the highlights.

Charity Digital

Our guide to charity CRM systems will get you up to speed with the concept and potential benefits of such systems – and offer a few tips on getting started.

Discover what’s possible with a modern charity CRM.

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