Beacon CRM | Transform how your charity works

Reliable

Thousands of charity professionals trust Beacon to run their organisations like clockwork.

Uncomplicated

Does using your current CRM feel like wading through treacle?

No more tedious data entry or dealing with messy data, just a super simple, flexible CRM that’s a breeze to use.

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Supportive

Does your current CRM provider leave you in the dark?

Get direct access to our amazing UK-based support team so you can easily tackle any challenge, big or small.

98

%

Of support interactions scored 4/5 or 5/5

<

5

m

Average first
response time

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Flexible

Have you hit the limits of what your current CRM can do?

Make even more impact with a flexible CRM that can handle the needs of even the most unique charities.

Beacon at a glance

Effortless automation

Simplify your processes and save time with personalised messages to donors, easy data imports and automated GiftAid.

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Everything in one place

No need to switch between apps and spreadsheets, Beacon goes beyond fundraising to give you a bird’s eye view of everything that’s going on in your charity.

Simple integration

Easily add online forms to your website so you can collect donations, sell event tickets or handle volunteer applications.

Curious? Get started with a free account today.

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Support

Not only is Beacon the easiest to use charity CRM, our team is here to help you succeed:

Top-rated customer service

We know that setting up a new CRM can be a daunting task. That’s why we’ll be with you every step of the way. No matter what the future brings for your charity, you can rest easy knowing that you’ll have fast access to a real person who can support you whenever you need it.

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A world-class partner network

Whether you need help migrating your data, training your team or running a major transformation project, our network of partners has you covered. All our partners are charity experts, and have been trained and certified by Beacon. Together, we’ll guarantee your CRM project is a resounding success (or your money back).

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Rated #1 in Fundraising Magazine’s 2024 CRM Survey.

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4.8/5

Functionality

4.8

Ease of use

4.8

Customer service

4.9

Innovative charities choose Beacon,
and stick with Beacon.

Lydia Smith

@

Kids Matter

We hadn't collected Gift Aid in a really long time. It was so hard to do with the tools we had, and we didn’t feel like we could trust our data. Beacon categorises eligible payments and tracks which ones we haven’t claimed, which let us claim over £12,000 in backdated Gift Aid, so Beacon has paid for itself out of the gate.

Paul Tilbury

@

Great Lakes Outreach

We previously had to reply to every single person, 100 donations in 2 hours – that’s probably a week’s work. Whereas, now it’s all automatic.

Ruth Simpson

@

Goodheart

[Beacon's] customer service combined with how customizable it is means that it genuinely does feel like a CRM system that's been made just for our charity.

Jack Broadley

@

Baggy Trousers

Before Beacon, if I wanted to find a donor, I’d have to go on six different spreadsheets and try and search through each one, and then several transactions.

Ruth Knight

@

Pimlico Musical Foundation

This is an excellent product from a fantastic company with unparalleled user experience.

Hilda Zilahi Barabas

@

Hungary Hearts Dog Rescue

Using Beacon has allowed us to focus our energies on fundraising and rescuing knowing that the payments will be managed professionally.

Questions & Answers

Explore the common questions and answers about Beacon.

Is Beacon right for my charity?

It doesn’t matter whether your charity is big or small, new or old, simple or sophisticated, we designed Beacon to be the most flexible CRM you can imagine. So far we’ve supported over 1,000 charities in their digital growth, and we’re sure we can help you, too.

Our current CRM is a pain to use - what makes Beacon different?

Time and again our customers tell us that Beacon is the easiest CRM they’ve ever used. Unlike most CRMs, we built Beacon from the ground up for charities using cutting edge technology and backed by the most amazing support staff.

Do I need to already have a CRM in place to switch to Beacon?

No. As part of our import process we can collate and cleanse your data, regardless of where it’s currently stored, to get you setup on Beacon and make it uniquely yours. Farewell spreadsheets!

Is Beacon just a fundraising CRM?

Beacon does much more than just fundraising! As well as having all of the standard fundraising features right out-of-the-box, Beacon can also store any kind of data that your organisation needs to manage: animal adoptions, grant making, tracking memorial benches - all covered in one database.

What do I need to do to get started?

Simply register for a demo or, if you’re up for it, take Beacon for a free test drive.

How do I migrate my data to Beacon?

Beacon is easy to set up yourself, but if you would like some expert help then we can recommend the perfect Solutions Partner for you.

Get all your questions answered on a free, no pressure call with a real person.

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Ready to sort out your charity’s CRM once and for all?

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