A CRM as attractive as your attraction

We hadn't collected Gift Aid in a really long time. It was so hard to do with the tools we had, and we didn’t feel like we could trust our data. Beacon categorises eligible payments and tracks which ones we haven’t claimed, which let us claim over £12,000 in backdated Gift Aid, so Beacon has paid for itself out of the gate.

For the first time, we've got a full real-time view of the whole organisation. So we can see the benefits of what we're doing and it all comes together. It means everyone's looking at the same picture. Which is huge.

Every time we speak with Beacon’s support team we are glad we chose Beacon rather than the alternative.

We previously had to reply to every single person, 100 donations in 2 hours – that’s probably a week’s work. Whereas, now it’s all automatic.