Fundraising Magazine’s Charity CRM Survey Results 2023

CRM providers ranked by cost, customer service, ease of use, and more
Download the article
Fundraising Magazine, runs an annual survey of the UK charity CRM universe. The 2023 survey was completed by 527 charities, covering a wide range of incomes.
Compare CRMs
Compare the leading CRM providers and see how they measure up against the criteria that matter to you: Includes 'most recommended', 'integration with your website', and 'ability to customise your database'.
What to expect
Compare Salesforce, Donorfy, ThankQ, Harlequin, eTapestry, Raiser's Edge and more. Includes comment from the leading providers on how CRM products are improving and what you should expect from a new system.
Independent data
Independently collected survey data, analysed by Fundraising Magazine's Ian Allsop. Republished here with permission. Find out what the experts think about the modern charity CRM landscape.
What's included?
You'll learn:
  • Which CRM is most recommended?
  • How does Salesforce compare to Microsoft Dynamics?
  • How often should you be reviewing your CRM?
  • What are the benefits of a cloud-based system?
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